The Tech Support category provides learners with the essential skills to launch and grow a career in IT support and help desk operations. These programs focus on building a strong foundation in hardware, software, operating systems, troubleshooting, and customer service, ensuring learners can solve real-world technical issues with confidence.

Courses include globally recognized certifications such as CompTIA A+ Core 1 & Core 2, along with beginner-friendly tracks like A+ Cyber and A+ Network, which introduce learners to cybersecurity and networking fundamentals.

By completing these programs, learners gain job-ready expertise for roles such as IT support specialist, technical support analyst, or help desk technician, making this category an ideal entry point into the broader world of IT.

A+ CertMaster CE
Tech Support
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Prepare for the CompTIA certification with this official CompTIA training course. CertMaster CE (Continuing Education) is CompTIA's official renewal solution. Complete this course to satisfy the CE requirements and renew your CompTIA certification without retaking the exam. Topics covered include essential IT skills, concepts, and best practices. By the end of this course, you will have the knowledge and skills to advance your IT career with an industry-recognized CompTIA certification.
A+ Core 1 and Core 2 CertMaster Learn
Tech Support
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Prepare for the CompTIA A+ (Core 1 220-1201 and Core 2 220-1202) certification with this official CompTIA training course. CertMaster Learn is CompTIA's comprehensive eLearning solution. This interactive course combines in-depth lessons, performance-based questions, and a customizable study plan to guide you from beginner to exam-ready. Topics covered include foundational IT skills covering hardware, networking, operating systems, security, and troubleshooting. By the end of this course, you will have the knowledge and skills to launch a successful IT support career.

A+ Core 1 and Core 2 CertMaster Perform
Tech Support
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Prepare for the CompTIA A+ (Core 1 220-1201 and Core 2 220-1202) certification with this official CompTIA training course. CertMaster Perform delivers performance-based training through realistic simulations and scenario-driven exercises. Build the hands-on skills and exam confidence you need to succeed on performance-based exam questions. Topics covered include foundational IT skills covering hardware, networking, operating systems, security, and troubleshooting. By the end of this course, you will have the knowledge and skills to launch a successful IT support career.
A+ Core 1 and Core 2 CertMaster Study
Tech Support
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An interactive learning program that provides structured lessons, videos, and practice questions to help learners understand core IT concepts and develop the knowledge required to pass the CompTIA A+ Core 1 and Core 2 exams.

A+ Core 1 CertMaster Labs
Tech Support
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A browser-based lab program that provides interactive, real-world scenarios and guided exercises to help learners develop practical hardware and troubleshooting skills required for the CompTIA A+ Core 1 certification.

A+ Core 1 CertMaster Learn
Tech Support
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Prepare for the CompTIA A+ Core 1 (220-1201) certification with this official CompTIA training course. CertMaster Learn is CompTIA's comprehensive eLearning solution. This interactive course combines in-depth lessons, performance-based questions, and a customizable study plan to guide you from beginner to exam-ready. Topics covered include hardware, mobile devices, networking, virtualization, and cloud computing. By the end of this course, you will have the knowledge and skills to pass the A+ Core 1 exam and build a strong IT hardware foundation.

A+ Core 1 CertMaster Study
Tech Support
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CertMaster Study for A+ Core 1 is a structured, self-paced learning program that provides comprehensive exam coverage through easy-to-follow lessons, videos, and practice content, helping learners build strong foundational IT knowledge and prepare effectively for the CompTIA A+ Core 1 certification.

A+ Core 2 CertMaster Labs
Tech Support
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Prepare for the CompTIA A+ Core 2 (220-1202) certification with this official CompTIA training course. CertMaster Labs provides browser-based, hands-on lab environments that simulate real-world scenarios. No special hardware or software required — practice the practical skills examiners test, directly in your browser. Topics covered include operating systems, security, software troubleshooting, and operational procedures. By the end of this course, you will have the knowledge and skills to pass the A+ Core 2 exam and complete your CompTIA A+ certification.

A+ Core 2 CertMaster Learn
Tech Support
Enrolment on payment

Prepare for the CompTIA A+ Core 2 (220-1202) certification with this official CompTIA training course. CertMaster Learn is CompTIA's comprehensive eLearning solution. This interactive course combines in-depth lessons, performance-based questions, and a customizable study plan to guide you from beginner to exam-ready. Topics covered include operating systems, security, software troubleshooting, and operational procedures. By the end of this course, you will have the knowledge and skills to pass the A+ Core 2 exam and complete your CompTIA A+ certification.

A+ Core 2 CertMaster Perform
Tech Support
Enrolment on payment

Prepare for the CompTIA A+ Core 2 (220-1202) certification with this official CompTIA training course. CertMaster Perform delivers performance-based training through realistic simulations and scenario-driven exercises. Build the hands-on skills and exam confidence you need to succeed on performance-based exam questions. Topics covered include operating systems, security, software troubleshooting, and operational procedures. By the end of this course, you will have the knowledge and skills to pass the A+ Core 2 exam and complete your CompTIA A+ certification.

A+ Core 2 CertMaster Study
Tech Support
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Prepare for the CompTIA A+ Core 2 (220-1202) certification with this official CompTIA training course. CertMaster Study is a focused exam preparation tool featuring flashcards, an adaptive learning engine, and a pre-assessment that identifies knowledge gaps so you can study smarter and reach exam readiness faster. Topics covered include operating systems, security, software troubleshooting, and operational procedures. By the end of this course, you will have the knowledge and skills to pass the A+ Core 2 exam and complete your CompTIA A+ certification.

CompTIA A+ Core 1 and Core 2 Learn
Tech Support
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Start your tech career with CompTIA A+, the industry standard certification for entry-level roles. Trusted by employers worldwide, A+ builds foundational skills in hardware, software, networking, troubleshooting, and security. The latest version, V15, is updated for today’s technology and prepares you for roles like IT support specialist and help desk technician through two exams—Core 1 and Core 2.

Hybrid Server Pro I: Core
Tech Support
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Combined Short Description:

Hybrid Server Pro I: Core is a structured, beginner-to-intermediate learning program that introduces core server and hybrid infrastructure concepts, enabling learners to manage on-premises and cloud environments, perform basic configurations, and build essential skills for modern IT infrastructure management.

Hybrid Server Pro II: Advanced
Tech Support
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Hybrid Server Pro II: Advanced is a structured, intermediate-to-advanced learning program that builds on core server knowledge and focuses on advanced hybrid infrastructure concepts, enabling learners to manage complex on-premises and cloud environments, implement security and automation, and optimize modern IT systems.

IT Fundamentals Pro
Tech Support
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Prepare for the CompTIA certification with this official CompTIA training course. This CompTIA job-role learning path provides a structured, career-focused curriculum combining concept lessons, hands-on labs, and real-world scenarios. Designed to build complete job-role competency, not just exam knowledge. Topics covered include essential IT skills, concepts, and best practices. By the end of this course, you will have the knowledge and skills to advance your IT career with an industry-recognized CompTIA certification.

Server+ CertMaster Study
Tech Support
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Prepare for the CompTIA Server+ (SK0-005) certification with this official CompTIA training course. CertMaster Study is a focused exam preparation tool featuring flashcards, an adaptive learning engine, and a pre-assessment that identifies knowledge gaps so you can study smarter and reach exam readiness faster. Topics covered include server hardware, administration, security, storage, and disaster recovery. By the end of this course, you will have the knowledge and skills to earn your CompTIA Server+ certification and validate your server management expertise.

Tech+ CertMaster Study
Tech Support
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Prepare for the CompTIA Tech+ (FC0-U71) certification with this official CompTIA training course. CertMaster Study is a focused exam preparation tool featuring flashcards, an adaptive learning engine, and a pre-assessment that identifies knowledge gaps so you can study smarter and reach exam readiness faster. Topics covered include IT concepts, infrastructure, applications, software development, and security fundamentals. By the end of this course, you will have the knowledge and skills to earn your CompTIA Tech+ certification and start your IT journey.